Flexibility appears to be one of Verizon Cloud’s strong suits. It provides a cloud that is capable of connecting to the client’s existing IT system as well as to other hosted platforms, offering Cloud Onboarding Services that include planning and migration tools, and project-based on-boarding and professional services.
The Verizon Cloud demonstrates its flexibility with services that give clients the ability to match the level of support to each application on each of a client’s virtual machines. Verizon Cloud Compute offers both virtual private and private cloud spaces that can be customized based on their unique workload demands.
Healthcare enterprises can integrate Verizon Cloud with their existing private network or solutions such as Verizon Managed Hosting. Verizon offers network connections via secure channels that link only to the cloud resources to which clients subscribe.
As another example of Verizon Cloud’s “hybridity,” the Secure Cloud Interconnect, a feature of its Private IP Network service, offers links to other cloud service providers as well as to the client’s existing IT system.
In select data centers, its multi-tenant platform is HIPAA-ready and can be put into a common framework of multiple clouds for healthcare services.
Verizon offers other HIPAA-ready services and negotiates BAAs with clients without charging an additional fee. And the company offers its healthcare enabled services in five data centers to enable a broader range of HIPAA-compliant cloud and data center infrastructure services.
Verizon Cloud inherently includes Remote Hands and Smart Hands. Remote Hands can include but is not limited to, securing cabling, checking port numbers, and reporting indicators on equipment, while Smart Hands includes such services as setting up a firewall, management and collocation equipment. Other services include cloud backup and cloud managed services for operating systems, applications and databases, as well as intrusion detection protection and log aggregation for cloud and managed hosting.
Verizon Managed Hosting, for its part, includes an option whereby Verizon provides encryption for the client. Encryption services are offered for backup with keys that can be obtained to encrypt or decrypt. Verizon Managed Databases includes built-in encryption options for the Oracle and Microsoft database offerings, which the client can elect to enable.
Verizon also provides encryption services by default for data backup and restore and virtualized data recovery.
Virtualized disaster recovery and data backup and restore services are offered in select data centers that provide HIPAA-readied options required for a healthcare environment.
When it comes to the service agreement or the BAA, there’s delineation between what the client and what Verizon is responsible for providing and what type of services a client selects to meet their needs.
“A client may have primary responsibility to HIPAA, and we are the secondary providing the back-end services,” said Dan Jablonski, Verizon director of product management.
Although not there yet, Verizon will be expanding its cloud services around mobility and providing a unified delivery framework in a fully managed environment.
Jablonski pointed out that although an organization’s current IT can typically deal with the cloud environment, Verizon has seen an uptick in requests for cloud administration as a service.
“We can work with the client to design a solution that right-sizes the level of IT management fitted to their requirements. This way, the client’s IT staff can work more closely on their own business, freeing them up to work on specific applications and workloads, rather than the more generalized infrastructure services,” Jablonski said.